Alleys have great influence on the life and health of citizens. The rapid development of the urban areas, the expansion of industry, air pollution, everyday stress and a variety of other factors contribute that humans are increasingly turning to nature and greenery. Users of green areas within the city, staying in green spaces, are constantly interacting with nature. Consequently, alleys make an important part of their living space. As such, alleys should be considered also from the social aspect. The research presented in this paper is based on the social sciences approach. It aimed to reveal attitudes of the interviewed citizens of Novi Sad respective green areas in the city. Data were collected by using a face-to-face interview method. The survey was conducted from July to September 2012 and controlled random sample consisted of 382 respondents from all parts of the city. Answers were statistically processed and critically analyzed. Results show how do citizens of Novi Sad perceive the alleys in the city and which problems hinder them as the users of these green spaces. Gathered results could serve as a basis for adaptive management of Novi Sad’s green spaces. Moreover, results could contribute deriving clearer picture of alleys and greenery of the South-East European cities as this research is being a part of a research project implemented in the seven cities of the region ("Citizens and management of urban forests in Southeastern Europe: Case Studies in selected cities").